TERMS OF ENROLMENT 

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Note to client: LEO JAMES FITNESS strives to provide the greatest possible experience for all clients. The following agreement outlines some parameters and terms of the programme. To fully experience and gain the most from the coaching, you agree to the following: 

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(“Agreement”) 

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Section 1: Promise Agreement 

The best coaching relationships are two-sided and flourish when both sides are giving 100%. While we only have a few expectations of you, you can expect a lot in return from us.

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I MUST 

I must provide you with a full training and nutrition plan. 

I must provide you with honest check-in feedback and ensure that we are constantly moving forwards, progressing, learning, and transforming. 

I must work with you on a one to one basis to hold you to a higher standard and provide the tools necessary for the agreed upon result. 

I must coach you every week, so you are never far away from the answers you need. 

I must give you the latest tools, strategies and principles that’ll specifically apply to you in an easy to use format that makes implementation a breeze. 

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YOU MUST 

You must give 100%, ask for help when stuck, and be generous in sharing your experience with your peers. 

I understand what’s said and taught in the LEO JAMES FITNESS coaching group stays within the group. This means not sharing my login credentials with non-members and maintaining confidentiality for all sensitive information discussed. 

You must present your check-in feedback on time and in full. It also must contain the most accurate and honest information. 

I understand that if I ever have a question, I will bring it to my coach. 

You must complain if we ever do something that upsets you. This gives us a chance to apologise and do whatever it takes to make things right. 

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Section 2 - Guarantee 

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LEO JAMES FITNESS provides a money back guarantee, meaning that if you have not seen progress within your journey AND you show that you have taken full action, LEO JAMES FITNESS will refund your payment 100%. 

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This is dependent on the fact that you have taken full action on everything learned inside the program, including: 

• 90% compliance with training and nutrition. 

• A weekly check-in form, completed on the assigned day every week 

• Reaching out to your coach and asking questions if you’re struggling or have any issues. 

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If you did not see results on the program, and upon review it is discovered that you did not fully implement the above criteria, then the Money Back Guarantee is therefore voided. Success with this programme is largely driven by your willingness to take actions recommended by LEO JAMES FITNESS. 

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Section 3 – Programme Guidelines, Payment Terms 

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You hereby authorise LEO JAMES FITNESS to collect the agreed programme cost on the agreed date. 

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Following this, successive monthly (30 days) instalments will be debited until cancellation.

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Instalments are due in full on the due date unless otherwise agreed. ​​

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LEO JAMES FITNESS is authorised to collect payment due (in full) by collecting on any card provided by the LEO JAMES FITNESS client. 

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The client may determine which payment method is preferred and the client is responsible for informing LEO JAMES FITNESS. 

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3b. Delayed Payments

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Delayed payments are not equivalent to free trials.  

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Section 4 – Participation Terms 

Either party may terminate these terms, if there has been a material breach of these terms subject to following the dispute resolution procedure. 

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4a. Participation 

We are committed to providing all programme participants with a life changing experience, thus, LEO JAMES FITNESS may cancel your participation on any of its programmes, if believed you are not a good fit for us. 

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4b. Cancellation Terms 

LEO JAMES FITNESS requires 14 days’ notice for cancellation after the initial commitment. 

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Section 5– Program Content 

All materials, Procedures, policies, standards, manuals, eating aids and other similar tools that have 

been or will be made available by LEO JAMES FITNESS or its designated facilitators, or any other source, oral or written are for individual use or in conjunction with this programme. 

The information contained in the programme material is strictly for educational purposes. 

Success with this programme is largely driven by your willingness to take actions recommended by LEO JAMES FITNESS. 

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Section 6 – Terms of Sale 

You hereby agree that the programme sales are non-refundable (unless deemed within the money back guarantee). 

• You agree to make all payments on time and in full (outlined in section 1) 

• You agree that you have fully consented to payments to LEO JAMES FITNESS outlined in section 3.